Name:
Cheri Fortner
Title:
Office Manager
Tell us about yourself
What is the most important thing to know about you?
I like people! I’m what you call an extrovert on steroids. I love to laugh and enjoy a good meal with friends…that’s my happy place. I also like solving problems. The creativity and critical
thinking in figuring out a new way to “fix” something is also a strong contender. These are the reasons I love my job at Accurate. Helping our customers and in the end, making a new friend is what makes coming to work a true pleasure.
Tell me about your family, what do you all enjoy doing together?
My husband, Kerry and I, have 3 children. We enjoy cooking together and spending time outdoors. Yosemite has been one of our family’s favorite places to visit for years. We have backpacked, camped, hiked, and fed a lot of park rangers homemade ice cream over the years
What are your hobbies?
I love to travel and explore new places. It doesn’t matter if it’s an hour away or on another continent… seeing and experiencing life in other places is truly fascinating to me. I also love to practice Yoga. I’m not a granola girl, but I will say it makes me feel really good and it’s a great way to de-stress.
What accomplishment are you most proud of in your life?
That’s a great question. I rode my bike from LA to Yosemite when I was in high school. I have also jumped out of a perfectly good airplane, more than once. But raising my three children has been the most challenging and rewarding thing I have ever done. I am a very proud mama!
Any other interesting things we/our customers might like to know?
I have been teased for years for having a brown thumb, possibly even black when it comes to gardening. Our Field Supervisor, Mike and his wife Amy, taught me their ways and I am finally sharing my bumper crop with my neighbors and friends.
Now let’s talk about work…
How long have you worked with Accurate and what does your role entail?
I have been a part of the Accurate family for 6 years. I am currently the Office Manager and Dispatcher. As the Office Manager, I have the privilege of mentoring out office staff to provide courteous exceptional service and to work with our management team as we build a company that will take care of all our client’s home repair needs with integrity and professionalism.
Why did you choose this career?
It sort of found me. I found Accurate through a friend of mine. She grew up with Jeff and Leann and knew it would be a good fit. I enjoy every day working with our clients, giving them great service, and building long-term relationships with them.
What is the best part about working for Accurate?
It’s definitely our company culture. We are one big family. We work hard and play even harder. Working side by side with your friends is priceless.
What words of wisdom or encouragement do you have for our customers?
I want our customers to know what an exceptional group of technicians I work with. I am proud and confident as I send them out to meet our clients. I know they will do their best to be friendly, honest, and fair. Each of them is the best of the best in their field.
Have an electric, plumbing, or HVAC project you need doing? Call Cheri at 800-947-1747 and book your next appointment now!
